Based on BW’s “Acceptable Use” Policy, all users should understand the importance of using BW's institutionally-supported software and systems.  Downloading and using other "free" applications put users at risk for spyware, malware, viruses, and privacy invasion.  "Free" software applications are funded by collecting user information and demographics, as well as the intellectual property created within the app.  This information is sold for target marketing and other purposes.  Unsupported software can often pose security threats to the BW network when connected to BW email accounts or other BW systems.  The BW HelpDesk can ONLY provide end-user assistance for BW-supported software and systems.